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I’m trying to get some information on what the lifecycle of an infusion pump in a common medical setting is. What does training look like, what is the maintenance schedule, calibration schedule, etc. Does anyone have any insight into this that would be willing to share? source: https://www.linkedin.com/groups/78665/78665-6168941672114765824 Marked as spam
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Private answer
Marcus Gould
Hi Koji. The following links will be a good start: http://www.fda.gov/ucm/groups/fdagov-public/@fdagov-meddev-gen/documents/document/ucm209337.pdf and https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/403420/Infusion_systems.pdf.
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Chad Covill
Most commonly a pump supplier will support the device for 4 years with a dedicated rep servicing training, customer service, and calibrating. Beyond the 4 years the device is deemed eligible for upgrade and insurance companies would approve such coverage after the 4 year period as well.
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Private answer
Chad Covill
Coverage for the device lasts 4 years and the pump supplier covers maintenance if needed and has a dedicated rep to ensure help. Beyond the 4 years the pump is deemed eligible for upgrade and insurance companies usually approve and cover new device at that point.
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Private answer
Chad Covill
Pumps commonly have a 4 year warranty period that coincides with insurance companies renewal period. Within that 4 years the pump supplier will do warranty work within their guidelines and usually take care of all aspects of coverage, calibration, and customer service and generally have a rep focused solely on such. Outside that 4 years the insurance company would give approval for a new device and the pump supplier no longer is committed to servicing the device, but rather encouraging an upgrade.
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Health Tech Solution Ltd
Here in the UK we tend to expect a 7 - 10 year lifespan with the supplier providing at least annual train the trainer sessions with local sessions run by the in house trainer. Servicing and calibraion tends to be on an annual basis and performed in house. For purchased devices we would expect a 1 year warranty, possibly 2 years.
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Private answer
Bill Paine
What I have observed in the US. Pump software updates happen with every server connection. Major upgrades to software and/or hardware occur every couple of years. Devices I have dealt with are T:slim, Deltec Cozmo, OmniPod
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